• Listed: 08 February 2022
  • Closes: 11 March 2022
  • Auckland
  • Permanent - full time
  • Visa/Fraedom

The opportunity

You’ll work in one of the largest and friendliest technical communication teams in Auckland. You’ll work closely with engineering and product teams to gather information about new features and product enhancements. With this knowledge, you will create content to help our customers and users understand our product and find the information they need.

You’ll be creating:

  • Online help
  • Release notes
  • UX copy for our user interface
  • Internal documentation.

Skills and experience

You'll need:

  • A qualification in technical writing, communication, or a technical field
  • A minimum of 2 years' experience working as a Technical Writer or in a related position
  • A good understanding of technical writing processes and principles
  • Proofreading or editing skills
  • Organisational skills that enable you to juggle multiple teams and deliverables.

Valuable experience:

  • UX writing
  • Help authoring tools
  • Agile software development
  • Graphics software
  • Localisation.

About the company

At Fraedom, a subsidiary of Visa, we are passionate about technology that helps banks and businesses succeed and grow. We get our kicks from providing intuitive, easy-to-use spend management technology that our customers love. Over the last 20 years, we’ve become a global company with a unique offering that benefits more than 600,000 organizations in 178 countries.

As the world's leader in digital payments technology, Visa's mission is to connect the world through the most creative, reliable, and secure payment network - enabling individuals, businesses, and economies to thrive. The company's dedication to innovation drives the rapid growth of connected commerce on any device and fuels the dream of a cashless future for everyone, everywhere. As the world moves from analogue to digital, Visa is applying our brand, products, people, network, and scale to reshape the future of commerce.

At Fraedom, your individuality fits right in. Working here gives you an opportunity to impact the world, invest in your career growth, and be part of an inclusive and diverse workplace. We are a global team of disruptors, trailblazers, innovators, and risk-takers who are helping drive economic growth in even the most remote parts of the world, creatively moving the industry forward, and doing meaningful work that brings financial literacy and digital commerce to millions of unbanked and underserved consumers. You're an Individual. We're the team for you. Together, let's transform the way the world pays.

Fraedom is evolving, changing, and adapting, and this means we are looking for people with an entrepreneurial spirit.

To apply

Go to Seek to submit your application.

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