Parallel 4 day 2 - Ruth Hamilton

Into a meeting room, add 15 users, 4 client stakeholders, and 2 technical writers. Turn up the air con and stir. Then add a slice of time and top off with a small budget.

Like James Bond’s Vesper Martini, the cocktail described above can be harsh and not very balanced. How do you manage the 3 Cs of collaboration - Clients, Consumers, and Contractors? How do you juggle their needs, desires, issues, and skill sets, so you come up with a balanced solution and the right content? Using examples from a variety of projects, Ruth’s presentation will illustrate the diverse factors that affect documentation projects and suggest some solutions.