Parallel 4 day 1 - Meredith Evans
“How having a collaborative role changed my approach to documentation, and how having a collaborative team can improve the user’s experience with technology”
Technical Writer turned Applications Support Specialist, Meredith will discuss some of the interesting and infuriating things that she’s come across real users doing, and put forward strategies and tips to deal with them (both the users and the things). She’ll also talk about how her collaborative IT team works together to provide a better user experience.
- Slides - PowerPoint 22.766Mb